1 reviews | Active since Sept 2020
TAKE NO MORE
This has been the worst experience I have ever had in an online store.
First I got a defective product, that can be repaired but wanted to replace it as I just opened it. After it has been returned, I get the message that the product is out of stock and the amount has been credited to my account. Which I was not asked about... This is where the problem started because if you gave me the option I would of asked to send the product back... seeing that I bought the product!!
Now I requested the product to be returned and let me handle the repair on my own because Takealot cares so little about their customers. Now I get a response that MY product I BOUGHT I CANNOT GET BACK!!!??!?! HOW IS THAT FARE??
It seems after I returned a product I was unable to get it back... WHAT IF I CHANGED MY MIND??? Why can it work to return it but can not be returned?
I understand this is a special situation but not too much to ask???? It seems like such a simple and reasonable request, No?
I WILL THINK TWICE WHEN I BUY ANYTHING FROM TAKEALOT!!!
