Take my money and send my order!

I will give Takealot credit for not giving me problems up until this point, and maybe Covid has rotted them but I've been trying to make payment for 3 days unsuccessfully. I continually receive error messages on both the phone app and the website. I live alone and only have a Capitec bank account but there appears to be no resolve from Rene or Renaldo. Do I now take my business elsewhere?