cY
courtney Y
1 reviews | Active since Aug 2014
19 Jan 2016, 15:17
Take ALOT stole 2 weeks of my life
I would rather stick a fork in my eye than re-visit TAKE [URL Removed] It all started 2 loooong weeks ago with the purchase of an Apple notebook adapter. I was happy to see that the adapter was half the cost as the stores. That joy soon turned to overwhelming frustration and anger as I learned why the saying, \If its too good to be true it probable is"was created.<br> <br> It all stared with the pick up of my item. I was excited that it was ready so quickly. The email said"
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takealot.com's replyOfficial
21 Jan 2016, 04:51Hello cortezyeager,
We're terribly sorry about the negative experience you've had with us recently. We have noted the concerns you have raised and will be addressing the matter internally.
When collecting your goods at our warehouse you are required to produce your identity document for security and identification purposes.
The way in which you expressed how this process was handled is not the way we structure our operation, and we will look into this as a matter of urgency. Our complaints team has tried to reach you by phone, but we were unsuccessful.
We have sent you a mail in the mean time and we will make contact as soon as we hear back from you.
Regards
Takealot.com
We're terribly sorry about the negative experience you've had with us recently. We have noted the concerns you have raised and will be addressing the matter internally.
When collecting your goods at our warehouse you are required to produce your identity document for security and identification purposes.
The way in which you expressed how this process was handled is not the way we structure our operation, and we will look into this as a matter of urgency. Our complaints team has tried to reach you by phone, but we were unsuccessful.
We have sent you a mail in the mean time and we will make contact as soon as we hear back from you.
Regards
Takealot.com
takealot.com's reply21 Jan 2016, 04:51
Official
Hello cortezyeager,
We're terribly sorry about the negative experience you've had with us recently. We have noted the concerns you have raised and will be addressing the matter internally.
When collecting your goods at our warehouse you are required to produce your identity document for security and identification purposes.
The way in which you expressed how this process was handled is not the way we structure our operation, and we will look into this as a matter of urgency. Our complaints team has tried to reach you by phone, but we were unsuccessful.
We have sent you a mail in the mean time and we will make contact as soon as we hear back from you.
Regards
Takealot.com
We're terribly sorry about the negative experience you've had with us recently. We have noted the concerns you have raised and will be addressing the matter internally.
When collecting your goods at our warehouse you are required to produce your identity document for security and identification purposes.
The way in which you expressed how this process was handled is not the way we structure our operation, and we will look into this as a matter of urgency. Our complaints team has tried to reach you by phone, but we were unsuccessful.
We have sent you a mail in the mean time and we will make contact as soon as we hear back from you.
Regards
Takealot.com