Take Alot poor bad service !

Goodday

I have had a very unpleasant experience with Take Alot and will no support them going forward.

i have purchased a Play Pen for my son and paid for this via eft in FULL R6700. Take alot then cancelled my order two days before i can received this, due to pick up error etc. I then had to purchase a similar play pen for R400 more costing R7100 which costed more but didnt come with two items that the first play pen had. A rocking horse and a ball pit.

i reached out to take aot to compensate me as i paid more for less now and they refused saying that i should have read the t & c's.

this is poor service ethics and is not acceptable. I paid R7100 i can buy my own rocking horse and ball pit but it was the principal behind this.

I then cancelled OR tried to cancel this seconded playpen and appreantly i could not at the time. so now i am sitting without a playpen without my money and i have spoken to Johnaide S who was so unhelpful and rude.

i want my money back today !

T Naicker *** ***