TAKE ALOT PICK UP LADY LET MY AIR FRYER FALL WHEN SHE PICK UP

I SEND MY AIR FRYER BACK ON MONDAY 18 MARCH 2024 THE LADY WITH THE A SMALL BRICK COLOUR SPARKIE CAR COME AND PICK IT UP THE AIR FRYER WAS WRAP IN BUBBEL WRAP MY AIR FRYER DRAW INSIDE THE PAINT IS PEELING OF AND STILL UNDER GAURNETEE TAKE ALOT REFUSE TO EXCHANGE THE AIR FRYER BECAUSE THE DRAW OUTSIDE ITS CRACK BUT THAT LADY LET THE AIR FRYER FALL OUTSIDE AND PICK IT UP ON MONDAY SO PLEASE ASSIST WHOS PROBLEM IS THIS? TAKE ALOT SEND ME A PICTURE