RC
Rebecca Carter-Smith

1 reviews | Active since Feb 2020

30 Jul 2024, 12:23

Take-alot-of-dissapointment

I ordered a product from takealot and they delivered the incorrect product, I sent it back and they then sent back the same incorrect product. After logging a return and emailing them, they told me that they were going to credit my account and if I still wanted to product, I could get it with the credits. They have since credited my account and the product that I wanted to order is now no longer on sale and more expensive than when I originally ordered it. Their communication was terrible and the customer service is awful. This was supposed to be a gift and it's just been a nightmare.

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