Take Alot Drivers Arrogant and Rude

We placed an order from Takealot The driver phones me to say he is at our gate I phoned the gardener to please go out and collect the parcel Not realising the parcel was booked for my home address and not the work address

I phoned the driver back to say the gardener says there is no one and realised the driver is at my home address. I said to the driver I will quickly phone my neighbour. 2 minutes later my neighbour went out and the driver left. I phoned him again, to ask what happened. He dropped the phone in my ear several times. I have never spoken to someone so arrogant and rude who's salary we are helping to pay with our orders. Shame on Take Alot and the image the drivers set!

Alot of customers book parcels at different addresses, therefore it will ne easy to male a mistake to make a delivery mistake.

And..... Another thing, when you phone the bot says you cannot be assisted but just after that it says that the operating hours are from 9am.-7pm how condraticting and false is that statement