Take Alot delivery ****

Take A lot delivery is a ****, I placed the order on the 15th of July. Staying around Midrand and was supposed to receive my order on the 18th which was scheduled to 21 July. After realising that the time frame already elapsed I called takealot and Sindiswa Mhlongo was the one who assisted me and told me that Jane Thusi collected the stock and reported that the area is not safe which is not true as it's in safe area.