TAKE A LOT TAKING DOES NOT WANT TO REFUND ME

I purchased some stuff weeks back and unfortunately they didn’t meet my expectations and had to return them and they were returned in a good condition like I found them and now the problem is refunding them, I purchased 11 items and only 5 were refunded and the 6items are not refunded yet and I’ve been on their case like everyday and they don’t take me seriously and I did indicate to them I will be publishing this.If I don’t write an email to remind them they don’t communicate I am really experiencing the worst with Take a lot .I don’t know why is it taking so long to refund my money I mean they got their stuff back and they are still sealed and in a good condition.I am so annoyed and irritated by Take a lot.I want them to refund me as soon as possible.