1 reviews | Active since Apr 2017
Take a lot, TAKES A LOT and doesn't care about your inconvience.
On December 31st I placed an order for a lapel microphone on Take a lot. Practically immediately after that, I requested a refund since I found the microphone which I thought I had lost and no longer needed one from Take a lot.
That being said. I only got a response from them two days later, informing me, that I would have to wait for the order to be delivered since they can't cancel it now because it's too late. (Keep in mind I requested the cancellation immediately and this is 2 days later)
Nonetheless, I decided to wait for them to attempt a delivery with the plan being I would reject it. Therefore promoting them to complete my refund request since I am not taking the item.
Fast forward to a few later and I finally request my refund only to be informed, that I apparently have already accepted the item which means I cant get a refund.
This leads to some back and forths via email as I explain that the microphone was not delivered to me and that I want my money back.
Instead, they inform me that they first need to ask the driver to return to the item in order for them to grant me a refund.
My issues with this are, firstly. I don't know what happened with the package and I don't care because this is not my problem! This is a Take a lot problem I have my own bills to pay and reasons for my refund.
Yet, because Take a Lot stuffed up I have to wait until they sort out their stuff in order to get my refund that I had requested on the same night I placed the order in 2020 December 31!
Currently the date is the 2021. January 14th...
Take a lot's response to all this inconvienece. just wait! we'll get back you.
By contrast. If I had ordered through Amazon. They would have refunded me immidiatly. I know this from expiriecne.
