SL
Shane L

1 reviews | Active since Apr 2017

14 Jan 2021, 13:48

Take a lot, TAKES A LOT and doesn't care about your inconvience.

On December 31st I placed an order for a lapel microphone on Take a lot. Practically immediately after that, I requested a refund since I found the microphone which I thought I had lost and no longer needed one from Take a lot.

That being said. I only got a response from them two days later, informing me, that I would have to wait for the order to be delivered since they can't cancel it now because it's too late. (Keep in mind I requested the cancellation immediately and this is 2 days later)

Nonetheless, I decided to wait for them to attempt a delivery with the plan being I would reject it. Therefore promoting them to complete my refund request since I am not taking the item.

Fast forward to a few later and I finally request my refund only to be informed, that I apparently have already accepted the item which means I cant get a refund.

This leads to some back and forths via email as I explain that the microphone was not delivered to me and that I want my money back.

Instead, they inform me that they first need to ask the driver to return to the item in order for them to grant me a refund.

My issues with this are, firstly. I don't know what happened with the package and I don't care because this is not my problem! This is a Take a lot problem I have my own bills to pay and reasons for my refund.

Yet, because Take a Lot stuffed up I have to wait until they sort out their stuff in order to get my refund that I had requested on the same night I placed the order in 2020 December 31!

Currently the date is the 2021. January 14th...

Take a lot's response to all this inconvienece. just wait! we'll get back you.

By contrast. If I had ordered through Amazon. They would have refunded me immidiatly. I know this from expiriecne.

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