Take a lot take toooooo long

Delivery on saturday i got one item but was forced to pay cash up front for rest of order for the monday if i didnt pay upfront i had to give back what the guy brought on saturday i seeing that i needed the dogfood ei paid for mondays delivery on Monday they come but one item is missing i get told issue will be resolved in 24 to 48 hours im still waiting absolutely no response they owe me money and i dont want credit seeing i paid in cash now its 8 days since first delivery really pathetic Take a Lot