KN
Koseelen N

1 reviews | Active since Jul 2016

08 Jul 2016, 13:32

Take a lot , take a lotta patience is more like it

<p>I bought a fan/heater combo with same day delivery.</p> <p>The package was only delivered the next day , and it was the wrong package. Instead of a fan i get an xbox game.</p> <p> </p> <p>I log a call with takealot , and at the end of the day u get a mail to send pics of the game.</p> <p>This is done , and next thing i know i get a mail saying i am returning the fan/heater.</p> <p>No other feedback or followup from any one.</p> <p> </p> <p>It is taking a lot of patience...... But i am running on empty</p>

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Replies (1)
takealot.com
takealot.com's reply09 Jul 2016, 13:48
Official

Hello Kold76,

We're terribly sorry that you received the incorrect item and for the miscommunication you received regarding your return.

Thank you for granting us the opportunity to look into this matter and for allowing us to clarify our returns process with you.

We have actioned a replacement order for your return and will stay in touch with you during the course of the process.

Regards
Takealot.com