Take A lot Seller Porthole - frustrations

Take-alot Seller Porthole The seller account was closed in October 2023, after I booked ALL stock to be removed from both Warehouses. An invoice was received for storage fees for product still at Takealot. According to my records and the stock sheet on Takealot profile there is no stock, and nothing to be collected. They don't want to close the account. Statements are received monthly since October for subscription, although the account is not longer active. One cannot contact Take-alot Seller platform staff, not contact numbers available. They just sent an e-mail with videos to follow. No solve. Extremely disappointing and frustrating.