Take a lot poor services

M so unhappy with take alot, i bought microwave from them last year and it stopped working in November, it was still on guarantee, they said they cant fix it because it was damaged by ****roaches,i then said they must bring it back till today m waiting for it, i have no idea what they did with my microwave m so heartbroken, I've waisted my airtime calling them and all i get is they r waiting for skynet to deliver it, its been 3 months m waiting for my microwave