TAKE A LOT POOR CUSTOMER SERVICE

I purchased a defective good from Take A Lot and it was delivered to me on 7 May 2020. I logged a return and a driver was scheduled to collect the package from me on 8 May 2020. The driver arrived and collected the item on 8 May 2020. To date the status of my collection has not been updated or confirmed. The Take A Lot team has failed to resolve this matter and 12 days has passed. The status of my return remains unchanged.

I am extremely disappointed and offended by the manner in which this has been resolved. I was last told that this matter would be escalated and I have not received sufficient feedback or a resolution.

The manner in which this matter has been managed by the Take A Lot team has caused a break down in trust and confidence in Take A Lot and the legitimacy of your service. I am highly frustrated and disappointed.