Take A Lot Impressed Me Today :-)

I made my Takealot payment via payfast on Saturday 10/10/2015, but the payment was not received by takealot due to getting stuck in the paywallet. I mailed THEM on Monday, received a response from Jodie within hours and was not asked to call paywallet. Sent proof of payment on Tuesday, and was advised again with hours how to resolve the matter, again by Jodie. Which I did during the day. She dealt with everything promptly, professionally and effectively.<br> <br> The cherry on top was that takealot delivered my order the next day(today) before noon, even though it was neither their fault nor mine. My initial delivery option was free delivery within 4-5 days.