Take a lot --- Disgraceful incompetence.

Recent service received from Takealot is definitely the absolute worst I have ever experienced. Would take some 50 pages to cover in detail. Damaged goods delivered replaced by identical goods in same condition. Driver insisted I accept and sign for the damaged replacement before he would hand me the relevant telephone number of his office. Would not accept the damaged replacement and handed him the original damaged goods. Their offices continually stressing their “passion” for customer satisfaction – found this statement must exist in some unknown universe. Unable to make any contact with senior management – apparently they are never in office. Eventually reached a discourteous, impatient, insolent and highly *********** supervisor who despite assurances to do so never kept me updated on steps to resolve the situation, which I insisted on being a refund, despite indications of legal steps to have the matter sorted. Takealot proved to be highly disorganized, disjointed, non - existent department alignment and coordination Eventually after 2 weeks found only solution to be in re-logging (3rd attempt) refund demand.. Will certainly never again connect with this highly *********** and uncaring company.