Take a lot delivered my order to a wrong person

<p>I received a notification, that my order has been delivered, to a person who is my " friend Gerda", I did not receive my parcel and I dont know such a person Gerda. Have been at home full time, and no delivery vechile was ever @ my house. I want my parcel asap or a refund. I never made alternative arrangements with take a lot to give my parcel to another person, other than me. Order no: ********** </p>