Take a Lot Cape Town

I am a seller on take a lot and deliver to Jhb and Cape Town, The deliveries to Johannesburg is never a problem,I spoken to numerous other sellers who send stock to Cape Town nearly always have items listed as short delivered,Out of 5 deliveries in a row it’s always 1 short delivered,I believe they have a security problem in Cape Town and don’t seem to Care regarding the problems they give the sellers,loss of sales and product,some sellers have reverted to taking a video of stock put in the boxes to try and avoid the losses.