TAKE A LOT - bad bad service

I am struggling for a week now since the delivery date on the website to get my parcel. Never have I experienced such poor service. the excuse is the COURIER - I cannot get hold of anybody - OR the courier BAD BAD BAD service Waiting for a R3000 parcel that is somewhere and nobody knows where I WILL NEVER AGAIN ORDER ANYTHING FROM TAKE A LOT AND want nothing ever to do WITH FAST N FURIOUS COURIERS