dW
donovan W
1 reviews | Active since Mar 2009
29 Dec 2015, 16:49
Take a lot and UTI terrible service
Ordered a present for my daughter and supposed to be delivered today for her birthday tomorrow, I have called repeatedly, no one knows where the parcel is and have had endless promises by both the agents and the the manager on duty as well at the Uti representative and still no one has called back thanks take a lot and UTI for messing up my daughters birthday. I wish kalahari was still around I never had this kind of null and void service
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takealot.com's replyOfficial
30 Dec 2015, 10:31Hello donoman,
We sincerely apologise to both you and your daughter for failing to deliver her gift on time and not communicating this delay to you. We take full responsibility for this and we will address the unpleasant experience you had with our contact centre internally. We are happy to hear that your daughter has received her gift.
Thank you for giving us the opportunity to resolve this issue for you.
We sincerely apologise to both you and your daughter for failing to deliver her gift on time and not communicating this delay to you. We take full responsibility for this and we will address the unpleasant experience you had with our contact centre internally. We are happy to hear that your daughter has received her gift.
Thank you for giving us the opportunity to resolve this issue for you.
takealot.com's reply30 Dec 2015, 10:31
Official
Hello donoman,
We sincerely apologise to both you and your daughter for failing to deliver her gift on time and not communicating this delay to you. We take full responsibility for this and we will address the unpleasant experience you had with our contact centre internally. We are happy to hear that your daughter has received her gift.
Thank you for giving us the opportunity to resolve this issue for you.
We sincerely apologise to both you and your daughter for failing to deliver her gift on time and not communicating this delay to you. We take full responsibility for this and we will address the unpleasant experience you had with our contact centre internally. We are happy to hear that your daughter has received her gift.
Thank you for giving us the opportunity to resolve this issue for you.