Take a lot and ***** same WhatsApp group

Do not pay for same day delivery cause it does not work, they are robbing and tricking people into paying for same day delivery. I called the delivery centre and spoke to Phikiswa ref *** order number *** she basically told me you do not make exception for customers even though I was not in the wrong, I was even willing to wait for the order to be delivered Saturday but still this is wrong. This is medication for crying out loud, worst service ever, I'm deleting my profile from take a lot and taking my colleagues friends and family with me. My number is ***