Take a lot - Air fryer episode

We bought the top model Phillips Air fryer from them during July/Aug 2020. Jan 21 it started giving us problems and stopped working. I did log a return and handed the item over to them. It took them 2 months, they delivered it back to us end of March. We used it once with success, the 2nd time it tripped the power. We tested it on various plugs but it keeps tripping the power. 11 Apr i logged another return and requested a refund. We are very disappointed and their service. I will think very hard before buying from them again.