Take a Lot a disappointment

Take A Lot how can you sell items that is specified on the package Hauwei gift not for sale?after logging numerous complaints, emails that was a waste of time, Delay tactics used to do even less about the issue. Not one call from a manager to sending the incorrect item back, informing your departments of the mistake to have the same incorrect item again.Who checks that the correct item is in the box? All you procedures yet the simplest one and no one knows? Then waiting for weeks for no one to respond. I get a fu mail saying you can keep the item marked free gift and R150 refund. You order a item for a use .They are a disappointment rather go buy it in a shop at least you can exchange or credit in a timely manner. Won’t buy from them again to avoid the stress and disappointment.