Takalot is **********

This morning I got a message for a special on takealot.com I clicked on the box and it said I could buy moulimax cookeo a multicooking electric pot and I paid. When I was done it went to the second thing I won a 98% discount which was an iPhone 6 series watch not straps I read and made sure and I chose rose gold and paid. Even now the money was deducted from my account but I have not received an order form or how long it would take for the goods to get here. They said it is sorted yet I have not been contacted nor have I been given a refund