JB
James B

1 reviews | Active since Jun 2016

02 Dec 2015, 08:44

Takalot are a great company with really good staff

I have purchased a number of items recently from Takalot in Cape Town. There service and delivery etc is excellent.<br> One of the items turned out to be faulty about 20 days after i purchased it. No problem. Phoned Takealot and they asked me to log a return which I did. The next day I went to their wharehouse in Milnerton to exchange the item.<br> I was attended to by a young lady, Shannon van Rooyen who knew exactly how to sympathize with my having to return the item and how to attend to the exchange. It only took a few minutes to do the paper work and I walked out with a replacement item without further hassels.<br> Thank you Takealot! We need more companies such as yourselves rendering great service.<br> Also thank you to Shannon for \going the xtra mile"in a cheerful way. """

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Replies (1)
takealot.com
takealot.com's reply02 Dec 2015, 11:11
Official
Hello mcgregor,

We try to offer the most convenient shopping experience around from start to finish and that includes after sales services such as returns requests. It's wonderful to hear that this is exactly what you've experienced and that Shannon was able to make your experience even greater with her friendly and helpful attitude.

Thank you for taking the time to write to us, we love hearing from happy customers like you. We'll make sure to pass your compliment on to Shannon as well.

Have a good one.
takealot.com