System not correctly applying cancellation date and time

<p>I have no objection to Takealot automatically cancelling orders if they're not paid for. The problem lies with the order system, which appears to calculate the cut-off date by including the day of the order. In other words 5 days really means 4 days from the date of the order. The reminder system that sends out an e-mail however calculates the date correctly. This leads to the situation I experienced last week whereby the reminder system sent out an e-mail on 26 July, stating that the order would be cancelled at 17h00 on 27 July. The order however was already cancelled by the order system. Support staff attempted to re-instate the order for me on 28 July, but it was effectively cancelled again on the same day by the order system. According to the support staff I am able to contact they have no way to fix this as they are not authorised to either re-instate or recreate the order at the same price.</p> <p> </p> <p>So I'd both like to see this order recreated and Takealot fix the calculation error in their order system code.</p>