Support habitually mishandled arrogantly

This review is for Takealot’s support team. While the service is normally good, they habitually seem unable to understand the problems that I have when an issue arises, which s too frequent. Their support staff refuse to engage or address the problem, and issues are not resolved. Their support staff support staff attitude is one of arrogance. They reduce to resolve my Takealot More subscription error, and continue to over-charge and charge multiple times for the same thing, without recompense.