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Stefan T

1 reviews | Active since Aug 2015

07 Dec 2020, 11:19

Support

I would like to rate a zero here if I can.....

So my issue is that I got a product and the Box states its a 110w nail lamp but when I took out the item it's a 72w.

I do not want to return the item I rather keep it but there is a price difference between the two.

I am trying to get the difference but there is no option for this and no support email or phone number that works to log this.

The issues is that you cannot get hold of anyone regarding my current issue. No Telephone support not Email address .

You need to work your way through many windows just to get a contact number that does not work not indication that is out of service.

Also if your issue is not one of the current ones on the list there is no support email address to send your query to.

Support from Takealot is really bad.... some of the worst I had in a long time.

This is really bad service I know that we have C19 but this cannot be the excuse for everything for instance to up date the web site to say the phone number is out of service and give a alternative email address will take les than 5 minute to do on a web site.

Really bad service.

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