MR
Mike R
1 reviews | Active since Nov 2015
27 Nov 2015, 19:04
Supplier withholding product
A warranty item was sent to [URL Removed] to fix or replace a SUUNTO AMBIT 3 SPORT.I have sent them my product a month ago. In the package there was a watch, charger cable and heart rate monitor. After numerous attempts to determine the status of my SUUNTO AMBIT 3, they delivered the it after 30 days. In the box, they did not return all 3 items. They rep**** with: YOU MUST TAKE IT UP WITH THE SUPPLIER. THIS IS NOT OUR PROBLEM.<br> <br>
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takealot.com's replyOfficial
27 Nov 2015, 20:12Hello mikethebio,
Our complaints team has tried contacting you, but weren't able to get hold of you on the number provided. We'll address this matter with our returns team and the relevant product department to get clarity on this product's warranty and the outcome of your return. We apologise for the concern and frustration caused. We'll endeavour to get this matter sorted out as soon as possible.
Our team has sent you an e-mail to which you can reply with a suitable time to contact you again.
Sincerely,
takealot.com
Our complaints team has tried contacting you, but weren't able to get hold of you on the number provided. We'll address this matter with our returns team and the relevant product department to get clarity on this product's warranty and the outcome of your return. We apologise for the concern and frustration caused. We'll endeavour to get this matter sorted out as soon as possible.
Our team has sent you an e-mail to which you can reply with a suitable time to contact you again.
Sincerely,
takealot.com
takealot.com's reply27 Nov 2015, 20:12
Official
Hello mikethebio,
Our complaints team has tried contacting you, but weren't able to get hold of you on the number provided. We'll address this matter with our returns team and the relevant product department to get clarity on this product's warranty and the outcome of your return. We apologise for the concern and frustration caused. We'll endeavour to get this matter sorted out as soon as possible.
Our team has sent you an e-mail to which you can reply with a suitable time to contact you again.
Sincerely,
takealot.com
Our complaints team has tried contacting you, but weren't able to get hold of you on the number provided. We'll address this matter with our returns team and the relevant product department to get clarity on this product's warranty and the outcome of your return. We apologise for the concern and frustration caused. We'll endeavour to get this matter sorted out as soon as possible.
Our team has sent you an e-mail to which you can reply with a suitable time to contact you again.
Sincerely,
takealot.com