SUPPLIER SAYS PRODUCT FAULTY - YET STILL ON SYSTEM

Bought my daughter an air purifier for her birthday. Its faulty - Returned to Takealot and asked to replace it. Get told it is such a bad product they cant replace it and have removed it from their system - yet go on Takelot it is still there. See mail below from these clowns. Plus this is not my first time problem, go into my history.<br> <br> Hi Janine,<br> I trust this mail finds you well.<br> Kindly be advised the reason a credit was passed was due to this item's high return rate we cannot actually replace it. We have taken this item off the website because it has a high return rate due to it's defectiveness.<br> So us sending you a replacement will result in the same issue arising. This issue has been escalate to the supplier to advise on the product sent.<br> If you would like a full refund, please let us know.<br> Please accept our sincerest apologies for the inconvenience caused to you.<br> Warm Regards,<br> Janet Hlophe<br> [Email Removed]<br> ***<br>