Superb customer service from call centre agent!

I bought a camera from Take A Lot to use on an upcoming oversees holiday however what seemed to be a factory fault was found and we had to return it to get it replaced. The problem was that we were leaving for our trip in two weeks and were nervous that we would not receive a new replacement camera in time. We spoke to two different customer service agents before we spoke to Zayann and they were not understanding of our predicament.

Zayann is an angel and she went above and beyond in helping make sure we got our new camera in time. She followed up with every process of the return and kept me informed throughout the process via email and phone calls.

Management, I hope you look after this one. She is a gem!

Thanks Zayann!