EW
Erik W
1 reviews | Active since Mar 2009
30 Oct 2015, 06:54
Strike 2 with Bad Service
Started a few weeks ago when i tried to purchase a keyboard on the website.<br> after contacting Takealot twice with the error i received they requested i try a thrird time, only them the technical error became \oh
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
30 Oct 2015, 09:43Hello Erik Wes,
We apologise for not assisting with your queries sooner and for the frustration this has since caused you. We'll address the manner in which this situation was handled with the agents who initially assisted you and emphasise the importance of tending to enquiries ASAP. Our complaints team will be in touch with you shortly to assist with both the coupon and Daily Deal issues you've raised. We'll gladly re-issue you with a new coupon and also honour the deals price which you missed out on.
Kindly keep an eye out for our team's call as they'll be in touch shortly to assist.
Kind Regards,
takealot.com
We apologise for not assisting with your queries sooner and for the frustration this has since caused you. We'll address the manner in which this situation was handled with the agents who initially assisted you and emphasise the importance of tending to enquiries ASAP. Our complaints team will be in touch with you shortly to assist with both the coupon and Daily Deal issues you've raised. We'll gladly re-issue you with a new coupon and also honour the deals price which you missed out on.
Kindly keep an eye out for our team's call as they'll be in touch shortly to assist.
Kind Regards,
takealot.com
takealot.com's reply30 Oct 2015, 09:43
Official
Hello Erik Wes,
We apologise for not assisting with your queries sooner and for the frustration this has since caused you. We'll address the manner in which this situation was handled with the agents who initially assisted you and emphasise the importance of tending to enquiries ASAP. Our complaints team will be in touch with you shortly to assist with both the coupon and Daily Deal issues you've raised. We'll gladly re-issue you with a new coupon and also honour the deals price which you missed out on.
Kindly keep an eye out for our team's call as they'll be in touch shortly to assist.
Kind Regards,
takealot.com
We apologise for not assisting with your queries sooner and for the frustration this has since caused you. We'll address the manner in which this situation was handled with the agents who initially assisted you and emphasise the importance of tending to enquiries ASAP. Our complaints team will be in touch with you shortly to assist with both the coupon and Daily Deal issues you've raised. We'll gladly re-issue you with a new coupon and also honour the deals price which you missed out on.
Kindly keep an eye out for our team's call as they'll be in touch shortly to assist.
Kind Regards,
takealot.com