Stock still not available

I bought stationery online in November 2014 and went t fetch it, they did not tell me that the was shortage of stock and that there was still another item missing and I only realised that because I decided to check with the list I had written and when I queried they told me they do not have it and should wait, asked for time frame they said they do not know not even estimate, until today no one has contacted me about the missing stock neither have I received an email to confirm for courtesy.