Stock problems and credits

<p>I ordered an item from takealot and paid them without any problems. It said online the item was in stock. Then, ten days after I placed my order, I get an e-mail saying they did NOT have this item in stock and that my order has been cancelled. Even worse, they did NOT refund me, instead they took the money I paid and converted it into credits to spend on takealot,com again. Firstly, WHY ON EARTH do you think I would EVER buy something from takealot again after this experience? I needed this gift before the end of the month and now I won't have a gift when I need it because of this website's NEGLIGENCE.</p> <p>Furthermore, the credits system is a **** because it's unlikely I'll buy another item that's the exact same price as the one I originally ordered, which either means I'll lose money by not spending all the credits or I'll waste money by having to pay in addition to the credits. Takealot has lost a customer because of this horrible service.</p>