Stinking attitude with useless customer agent

I bought an air fryer from take a lot and have been traveling and started using it in November 2024 and December. Yesterday I tried using it and the air fryer melted. The actual air fryer started melting making it impossible to remove the pan. I logged a query with takealot and didn't get a call back. I then contacted their customer service and spoke to Tyrique and told him my story and he said that the warranty has expired and I said if it was negligence or some sort it will make sense but the air fryer has melted while in use and he sounded un interested. I then requested to speak to the manager and he said he doesnt like my tone??? Excuse me 🤨***... I told him I do not appreciate his tone and truth is - I don't think he will get the manager to call me. What do I do with a melted air fryer? What the **** Tyrique 🤨🤨🤨