CK
Cherise K
1 reviews | Active since Jul 2015
01 Dec 2015, 14:55
STILL waiting on feedback
After phoning in to Mr D yesterday and speaking to Jason, the supervisor, I still had no response regarding the issues I have had with delivery of products that werent delivered in time that cost me extra money!<br> <br> Followed up this morning and spoke to Lizaan, stand-in team leader, at the Takealot call centre
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takealot.com's replyOfficial
01 Dec 2015, 17:02Hello cherryg09,
Thank you for taking our complaints team's call earlier. As requested we'd appreciate a bit of time to get in touch with the team leaders who initially assisted you with this matter to get insight into what has been promised and communicated to you. We'll also get clarity on why your parcel was shipped from JHB when it seems that we had stock available in CPT.
Our complaints team will make sure that you're provided with feedback and assistance as soon as possible so that this matter can be concluded.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call earlier. As requested we'd appreciate a bit of time to get in touch with the team leaders who initially assisted you with this matter to get insight into what has been promised and communicated to you. We'll also get clarity on why your parcel was shipped from JHB when it seems that we had stock available in CPT.
Our complaints team will make sure that you're provided with feedback and assistance as soon as possible so that this matter can be concluded.
Kind Regards,
takealot.com
takealot.com's reply01 Dec 2015, 17:02
Official
Hello cherryg09,
Thank you for taking our complaints team's call earlier. As requested we'd appreciate a bit of time to get in touch with the team leaders who initially assisted you with this matter to get insight into what has been promised and communicated to you. We'll also get clarity on why your parcel was shipped from JHB when it seems that we had stock available in CPT.
Our complaints team will make sure that you're provided with feedback and assistance as soon as possible so that this matter can be concluded.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call earlier. As requested we'd appreciate a bit of time to get in touch with the team leaders who initially assisted you with this matter to get insight into what has been promised and communicated to you. We'll also get clarity on why your parcel was shipped from JHB when it seems that we had stock available in CPT.
Our complaints team will make sure that you're provided with feedback and assistance as soon as possible so that this matter can be concluded.
Kind Regards,
takealot.com