LM
Lister M
1 reviews | Active since Oct 2010
10 Jun 2015, 08:59
Still waiting for delivery
I purchase a king duvet as per below merchant - Your order *** on 04/06/2015 and i was provided with a confirmation for delivery on 08/06/2015 but surprisingly till today nothing. Im not sure if they live their values. Yesterday had to call the wholee day being promised a call back with feedback but no one bothered (Order: 590229 @ Skynet). This is a sucking and shocking service i have experienced because i had been even purchasing online with Kalahari & getting same day delivery. Still clueless if i will get my order imagine R599.00
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takealot.com's replyOfficial
10 Jun 2015, 10:15Hello leemamoe,
We're sorry for missing our promised delivery date and that we've not kept you in the loop about your parcel's whereabouts. This is not how we aim to treat any of our customers & we'd appreciate the opportunity to make this right with you.
Our complaints team is looking into this with our courier partner & we'll do everything we can to get this delivered to you asap. Our team will be in touch as soon as they've made the necessary arrangements.
Sincerely,
takealot.com
We're sorry for missing our promised delivery date and that we've not kept you in the loop about your parcel's whereabouts. This is not how we aim to treat any of our customers & we'd appreciate the opportunity to make this right with you.
Our complaints team is looking into this with our courier partner & we'll do everything we can to get this delivered to you asap. Our team will be in touch as soon as they've made the necessary arrangements.
Sincerely,
takealot.com
takealot.com's reply10 Jun 2015, 10:15
Official
Hello leemamoe,
We're sorry for missing our promised delivery date and that we've not kept you in the loop about your parcel's whereabouts. This is not how we aim to treat any of our customers & we'd appreciate the opportunity to make this right with you.
Our complaints team is looking into this with our courier partner & we'll do everything we can to get this delivered to you asap. Our team will be in touch as soon as they've made the necessary arrangements.
Sincerely,
takealot.com
We're sorry for missing our promised delivery date and that we've not kept you in the loop about your parcel's whereabouts. This is not how we aim to treat any of our customers & we'd appreciate the opportunity to make this right with you.
Our complaints team is looking into this with our courier partner & we'll do everything we can to get this delivered to you asap. Our team will be in touch as soon as they've made the necessary arrangements.
Sincerely,
takealot.com