lD
lindi D
1 reviews | Active since Jan 2014
15 Dec 2015, 21:13
still waitiing been waiting all day
I had a call this morning and an sms to say they wud deliver by 5pm, I called at 6 and was told they are working overtime and not to move as it was on its way?? it is now 9pm and no delivery and no response to calls or sms?? No fone number for Mr delivery for us to check whats happening?<br> not cool.
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takealot.com's replyOfficial
16 Dec 2015, 08:53Hello beanstalk,
We're sorry for wasting your time by not delivering your parcel to you as promised. We've instructed our complaints team to get in touch with the responsible courier branch to get clarity on why this delivery did not took place. They'll also make the necessary arrangements to have your parcel rescheduled and delivered to you ASAP.
Our team will be in touch with you this morning with the relevant feedback and assistance as soon as they've liaised with our couriers.
Sincerely,
takealot.com
We're sorry for wasting your time by not delivering your parcel to you as promised. We've instructed our complaints team to get in touch with the responsible courier branch to get clarity on why this delivery did not took place. They'll also make the necessary arrangements to have your parcel rescheduled and delivered to you ASAP.
Our team will be in touch with you this morning with the relevant feedback and assistance as soon as they've liaised with our couriers.
Sincerely,
takealot.com
takealot.com's reply16 Dec 2015, 08:53
Official
Hello beanstalk,
We're sorry for wasting your time by not delivering your parcel to you as promised. We've instructed our complaints team to get in touch with the responsible courier branch to get clarity on why this delivery did not took place. They'll also make the necessary arrangements to have your parcel rescheduled and delivered to you ASAP.
Our team will be in touch with you this morning with the relevant feedback and assistance as soon as they've liaised with our couriers.
Sincerely,
takealot.com
We're sorry for wasting your time by not delivering your parcel to you as promised. We've instructed our complaints team to get in touch with the responsible courier branch to get clarity on why this delivery did not took place. They'll also make the necessary arrangements to have your parcel rescheduled and delivered to you ASAP.
Our team will be in touch with you this morning with the relevant feedback and assistance as soon as they've liaised with our couriers.
Sincerely,
takealot.com