Still not sorted out - Take Responsibility for your clients

Ref No MRRN-J5YRW-4N47

I ordered from Takealot and my order was set for Delivery the the 4th of October 2021, then moved to the 5th then moved back to the 4th at 8pm at night, upon receiving my order I told the Driver that the Interlocking rubber mats that I ordered looked too few, I ordered 40, He checked and said he doesnt have anything else, the following day we unpacked and cleaned them to find that I was correct and we only received half the order, I phoned to let Takealot know that I only received half the order, but it seems that everything is out of their control, and I was informed that I would have to send back the 20 I received in order to get the 40 I actually ordered, I was then mailed again to tell me to send them the codes on the packaging, I had to dig it out of the trash but sent them photos of both the stickers that was on the pack. They were wrapped in plastic not in a box and the 2 stickers was all there was, they dont follow up so I had to phone again today only to be told that I didnt sent the code they need, so lets recap, it came wrapped in plastic, half my order and without the code that they now need to assist me with. I have to keep phoning them and is having to do all the work from a mistake that was made by them. There is no such thing as service anymore, and the lady that answered the phone upset me so much that I ended up throwing the phone down in her ear, by telling me (laughingly) that they need a code (they didnt give me) on a box ( I didn't receive) and for some reason this mistake is now all my fault. TAKE RESPONSIBILITY PLEASE.