rA
rafiek A
1 reviews | Active since Jul 2015
20 Sept 2015, 23:06
still no refund
i made a urchase through takealot i think about to weeks ago i cancelled it and did not receive the goods they then promised me a refund in 4-5 days, i have been emailing and they tell me to check if it was refunded they have done this twice now i have sent through my details and its been almost 10 days and no refund received its pathetic first time i order and i will never make that same mistake again
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takealot.com's replyOfficial
21 Sept 2015, 09:49Hello rafiek47,
We're sorry for the troubles you've experienced with your refund request. We appreciate you taking our complaints team call and allowing them to investigate this matter further. As discussed they require a bit of time to take this up with our finance team to see where the hold-up is and they'll revert back to you soonest once the necessary feedback has been received.
We'll do our best to get this sorted out as quickly as possible.
Sincerely,
takealot.com
We're sorry for the troubles you've experienced with your refund request. We appreciate you taking our complaints team call and allowing them to investigate this matter further. As discussed they require a bit of time to take this up with our finance team to see where the hold-up is and they'll revert back to you soonest once the necessary feedback has been received.
We'll do our best to get this sorted out as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply21 Sept 2015, 09:49
Official
Hello rafiek47,
We're sorry for the troubles you've experienced with your refund request. We appreciate you taking our complaints team call and allowing them to investigate this matter further. As discussed they require a bit of time to take this up with our finance team to see where the hold-up is and they'll revert back to you soonest once the necessary feedback has been received.
We'll do our best to get this sorted out as quickly as possible.
Sincerely,
takealot.com
We're sorry for the troubles you've experienced with your refund request. We appreciate you taking our complaints team call and allowing them to investigate this matter further. As discussed they require a bit of time to take this up with our finance team to see where the hold-up is and they'll revert back to you soonest once the necessary feedback has been received.
We'll do our best to get this sorted out as quickly as possible.
Sincerely,
takealot.com