Still no feedback after a month regarding return.

<p>It has been a month since the faulty Corsair Vengeance RAM Kit was returned to you. One out of four sticks has failed, however since they were purchased as a kit, all four needed to be returned.</p> <p> </p> <p>It was made clear that a refund would not be a feasible resolution, as a replacement Kit would be more than 25% more expensive now.</p> <p> </p> <p>No feedback has been received regarding the return, other than three copy-paste messages from different individuals offering a credit.</p> <p> </p> <p>I've tried calling for feedback, and the issue has been escalated at least twice. I was also told that I would receive feedback by today at the latest.</p> <p> </p> <p>If the supplier/manufacturer hasn't provided feedback yet, why isn't Takealot making contact with them to ascertain the cause of the delay.</p> <p> </p> <p>Right now, the computer which the RAM belonged to has been standing unusable for a month. </p> <p> </p>