MG
Marna G
1 reviews | Active since Dec 2012
25 Jun 2015, 11:52
Still no delivery!! I'll NEVER use Takealot again
I ordered ONE book from you a week ago and I still have not received anything!!!!!! I phoned Mr Delivery yesterday only to be informed that the courier doesnt have my details or cant find me!!! How is this possible??? They said they would ask Fedex to get back to me and I still havent heard anything!!! This is absoutely pathetic!!!!! Its ONE book!!!! I want to know when I can expect my book!!! I will NEVER shop on Takealot again!!!
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takealot.com's replyOfficial
25 Jun 2015, 12:21Hello Marna0107,
We're sorry for the troubles you've experienced with this order and we'll gladly look into this asap to try & get things back on track soonest. We're not picking up your order either with any of the details on your Hello Peter account and have instructed our complaints team to call you on the number provided so that we can confirm your account details and get this matter straightened out asap.
Please keep an eye out for our complaints team's call.
Sincerely,
takealot.com
We're sorry for the troubles you've experienced with this order and we'll gladly look into this asap to try & get things back on track soonest. We're not picking up your order either with any of the details on your Hello Peter account and have instructed our complaints team to call you on the number provided so that we can confirm your account details and get this matter straightened out asap.
Please keep an eye out for our complaints team's call.
Sincerely,
takealot.com
takealot.com's reply25 Jun 2015, 12:21
Official
Hello Marna0107,
We're sorry for the troubles you've experienced with this order and we'll gladly look into this asap to try & get things back on track soonest. We're not picking up your order either with any of the details on your Hello Peter account and have instructed our complaints team to call you on the number provided so that we can confirm your account details and get this matter straightened out asap.
Please keep an eye out for our complaints team's call.
Sincerely,
takealot.com
We're sorry for the troubles you've experienced with this order and we'll gladly look into this asap to try & get things back on track soonest. We're not picking up your order either with any of the details on your Hello Peter account and have instructed our complaints team to call you on the number provided so that we can confirm your account details and get this matter straightened out asap.
Please keep an eye out for our complaints team's call.
Sincerely,
takealot.com