CvdW
Charmaine van der Walt
1 reviews | Active since Nov 2015
12 Nov 2015, 17:30
Steeling monet
Good day,<br> <br> I order 2 director chair online and paid for 2. Today I received my delivery but only 1 chair? Now I am asking where is my other chair? If I pay for 2 chairs why only get 1????? I called customer service and ask where is my chair and will it be deliverd today 12.11.2015? Thay said yes, im still waiting for respond. According to me Takealot are steeling my money for things they don't deliver!
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takealot.com's replyOfficial
13 Nov 2015, 16:00Hello charmainevanderw,
Thank you for taking our complaints team's call to resolve this matter. We'd like to apologise for the unnecessary concern this part delivery has caused and for the confusion over the status of the outstanding chair. As discussed with our team the second chair will be delivered to you today still.
Once again we apologise for the hassle with this order. We'd really appreciate a second chance so that we can prove to you how easy and convenient shopping with us can be. We therefore look forward to seeing you back again.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to resolve this matter. We'd like to apologise for the unnecessary concern this part delivery has caused and for the confusion over the status of the outstanding chair. As discussed with our team the second chair will be delivered to you today still.
Once again we apologise for the hassle with this order. We'd really appreciate a second chance so that we can prove to you how easy and convenient shopping with us can be. We therefore look forward to seeing you back again.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply13 Nov 2015, 16:00
Official
Hello charmainevanderw,
Thank you for taking our complaints team's call to resolve this matter. We'd like to apologise for the unnecessary concern this part delivery has caused and for the confusion over the status of the outstanding chair. As discussed with our team the second chair will be delivered to you today still.
Once again we apologise for the hassle with this order. We'd really appreciate a second chance so that we can prove to you how easy and convenient shopping with us can be. We therefore look forward to seeing you back again.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to resolve this matter. We'd like to apologise for the unnecessary concern this part delivery has caused and for the confusion over the status of the outstanding chair. As discussed with our team the second chair will be delivered to you today still.
Once again we apologise for the hassle with this order. We'd really appreciate a second chance so that we can prove to you how easy and convenient shopping with us can be. We therefore look forward to seeing you back again.
Kind Regards,
takealot.com
Best regards,