STAY WELL AWAY FROM TAKEALOT

I ordered TEN bottles of Bwell canola oil. I received FOUR bottles. To report the short delivery is almost impossible. To find a contact number or email is also almost impossible. When I I found a contact number on Google ( not Takealot ) the assistant could not understand what my problem was. As a response, Takealot sent me an email to which I must reply to explain my problem. There is no " Reply " choice on the email only a " Forward ". Why must I as the customer be subjected to Takealot's inefficiency ?