PM
Prishaun M
1 reviews | Active since Jul 2011
10 Dec 2015, 12:50
Staggering incompetence displayed again
I returned 2 items that were delivered to me as these were on the verge of expiring. As per my instruction I wanted these items REPLACED (RRN-b88f-9384). <br> <br> The items were collected and surprise surprise, you *****s issued a refund instead of replacing the items in question! Why is it that you are incapable of doing anything right???<br> <br> I still have outstanding hellopeter complaints that are yet to be resolved. These will be posted to facebook soon so that others can see how little your customers mean to you!
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takealot.com's replyOfficial
10 Dec 2015, 14:50Hello PM17,
Thank you for taking our complaints team's call to assist. As explained we no longer have stock to process a replacement as per your request. We will send you an e-mail with alternative options to choose from and you can reply at your soonest convenience with your preference.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to assist. As explained we no longer have stock to process a replacement as per your request. We will send you an e-mail with alternative options to choose from and you can reply at your soonest convenience with your preference.
Kind Regards,
takealot.com
takealot.com's reply10 Dec 2015, 14:50
Official
Hello PM17,
Thank you for taking our complaints team's call to assist. As explained we no longer have stock to process a replacement as per your request. We will send you an e-mail with alternative options to choose from and you can reply at your soonest convenience with your preference.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to assist. As explained we no longer have stock to process a replacement as per your request. We will send you an e-mail with alternative options to choose from and you can reply at your soonest convenience with your preference.
Kind Regards,
takealot.com