SSD required, lengthy return and feedback

I have logged a return to collect my SSD, they collected it on 22nd of Feb and it was recievced at the supplier the 26th of Feb and on the 27th they are evaluating the product. The 7th of March they send a refrence that they will be in touch, this is required as this is my ssd for my work computer and all the information is lost, currently Im losing alot of money and cannot work as I dont have a working drive. This is my Ref no: MRRN-CKBQY-87AV