1 reviews | Active since Mar 2013
SPLIT DELIVERY NO COMMUNICATION
<p>I placed an order on the 8th November 2016, all goods showed in stock. Delivery date was given as 14/11/2016. Half of my order arrived with no notification of the balance. I had to phone TAKEALOT and spoke to Queen only to be told that my order was split.</p> <p> </p> <p>I really think that TAKEALOT is running out of money and they are asking clients to pay upfront for stock they don't have and then hold back on deliveries.</p> <p> </p> <p>I've now received an email from Queen informing me that the goods will be delivered by SKYNET before 17h00 on the 17/11/2016. </p> <p> </p> <p>If I use the tracking tool on TAKEALOT, the goods were on route</p> <p> </p> <p>2016-11-11 14:36:53 En Route for delivery,</p> <p> </p> <p>last time I purchase anything from TAKEALOT</p>
Hello Chtacc,
It is with regret that we hear about your disappointment with your latest order.
We strive for excellent service delivery and are saddened to learn that we have fallen short this time. Our Customer Relations team will be in contact shortly to assist you and we hope to resolve this together in an efficient manner.
Regards
Takealot.com
Best regards,
Hello Chtacc,
It is with regret that we hear about your disappointment with your latest order.
We strive for excellent service delivery and are saddened to learn that we have fallen short this time. Our Customer Relations team will be in contact shortly to assist you and we hope to resolve this together in an efficient manner.
Regards
Takealot.com
Best regards,
I received a call from ********** yesterday at 17h15 to enquire about my order, the lady said that she will organise delivery yesterday. That was the last communication I received. I suppose it is going to be a waiting game untill 17h00 today to see if my fully paid parcel will eventually arrive.
I received a call from ********** yesterday at 17h15 to enquire about my order, the lady said that she will organise delivery yesterday. That was the last communication I received. I suppose it is going to be a waiting game untill 17h00 today to see if my fully paid parcel will eventually arrive.
the saga continues, i receive a notification that my parcel has been delivered!
What a blatant lie, I phone TAKEALOT and Thembisa tells me that the parcel was delivered to Mark, who the hell is Mark, surely if a customer has paid for a parcel, some sort of identification is required is a parcel is received.
This is going for bad to WORST, wish I can remove the one star that I gave them and make it a negative.
the saga continues, i receive a notification that my parcel has been delivered!
What a blatant lie, I phone TAKEALOT and Thembisa tells me that the parcel was delivered to Mark, who the hell is Mark, surely if a customer has paid for a parcel, some sort of identification is required is a parcel is received.
This is going for bad to WORST, wish I can remove the one star that I gave them and make it a negative.