1 reviews | Active since Jun 2019
Speechless
I order from Takealot at least four times per month, and this is the first time I've been taken aback.
I bought a 58-inch Hisense television from Takealot. A few months later, the television began to shut down automatically after 5 minutes of operation. I returned the television to Takealot.
Today, I received an email from takealot stating that they’re unable to repair my TV due to a user related damage i.e broken screen.
It's absurd that they'd refer to this as user-related damage when I'm a single woman with no children or partners. I work 90% of the time; I haven't been playing football with my hard-earned television, and have other hobbies!
According to the photographs that I'm unable to post here, the television does not have a minor crack. It is broken from every single angle and they have the audacity to blame me! I am disappointed in their lack of accountability!
Takealot.com Return Request| MRRN-VB6Y6-568V (***)
This is after they have broken my tv! No one from takealot has contacted me since then!
Their terms and conditions expressly state “A product may have a supplier warranty that extends beyond the 6 month Standard Warranty. If such a product turns out to be defective more than 6 months after delivery”
All this only after they have collected and broken my television
This is after they have broken my tv! No one from takealot has contacted me since then!
Their terms and conditions expressly state “A product may have a supplier warranty that extends beyond the 6 month Standard Warranty. If such a product turns out to be defective more than 6 months after delivery”
All this only after they have collected and broken my television
Please don't support these *******!
Please don't support these *******!