Sold old item twice by Takealot and Autozone

Takealot delivered a refurbished item from Autozone and none functional first time and i returned the item, they delivered a dirty and disgusting item second time around. The box is dirty as well as the charger, you can see that it has been used and is dirty and smells disguting, autozone say that they only sell new items on Takealot and takealot needs to check the item before its sold, these are 2 horrible companies and Autozone must be flagged to stop selling through Takealot.